HOA/PM Admin Assistant

What You'll Do

As our Administrative Assistant for HOA & Property Management, you’ll be the calm, capable voice and face that homeowners and tenants rely on. You’ll work side-by-side with our HOA and Property Management teams to support everything from answering questions and resolving issues to organizing digital files and tracking important documents. This is a role for someone who finds joy in the details, thrives in a fast-paced environment, and knows how to deliver warm, solution-focused service every time.

Here's A Glimpse Of Your Day-To-Day

• Be the first point of contact—answering phones, emails, walk-ins, and chat messages with professionalism and positivity
• Keep digital files accurate, organized, and complete
• Monitor shared inboxes and ensure inquiries are handled or delegated and followed up
• Support the HOA management team by preparing correspondence, notices and packets and tracking activities
• Support the Property Management team by monitoring and renewing rental licenses
• Help ensure consistent application of Fair Housing standards and local regulations

What You Bring

You’re the type of person who gets satisfaction from crossing things off a to-do list, jumping in to help, and finding better ways to get things done. You balance people skills with task focus—and you never forget the human side of the work.

We're Looking For Someone Who Is

• Warm, welcoming, and hospitality-driven
• Exceptionally organized and detail-focused
• Confident managing multiple priorities at once
• Clear and professional in both written and verbal communication
• Comfortable with technology (Outlook, Teams, AppFolio a plus!)
• A great teammate who thrives in a collaborative environment

What We're Looking For

• Experience in customer service, or admin support (preferred)
• Strong organizational and problem-solving skills
• Ability to lift up to 20 lbs.
• Valid U.S. driver’s license
• Ability to pass a background check

What We Offer

At Atwood Management, we’re passionate about people—our residents, our clients, and our team. We know that how people feel matters. That’s why we’re committed to creating a workplace that values your time, your contributions, and your growth.

Here’s what you can expect:

• A collaborative, values-driven team
• Training and tools to help you succeed
• Paid holidays, PTO/ESST and paid vacation
• Health, dental & vision insurance; lifestyle benefits and pet insurance
• Retirement plan with company match
• Opportunities to grow in a dynamic, locally-owned company

Sound like a fit? We’d love to meet you.

Apply today and help us make great places to live—and work.

Atwood Management is an Equal Opportunity Employer